Casino Manager
3.
0 Helena, MT Helena, MT Full-time Full-time $50,000 - $55,000 a year $50,000 - $55,000 a year 3 days ago 3 days ago 3 days ago Casino Manager The casino manager is responsible for the day-to-day operations of the casino, including but not limited to, Video Gaming Machines, food and beverage, and security.
The casino manager will work within the casino's budget and ensure that the casino is profitable.
The ideal candidate for this position will have experience managing a casino or a similar business and will have a proven track record of success.
He or she must also be able to effectively communicate with and motivate employees, as well as deal with difficult customers.
They must be open to additional training and/or classes.
Duties & Responsibilities Maintain a positive and professional image for the casino at all times Adhere to all company policies and procedures Maintain knowledge of current promotions, events, and activities taking place in the casino and communicate with all employees Assist guests with questions or concerns in a friendly and courteous manner Monitor gaming areas within state regulations Ensure that all guests are 18 years of age for gaming, 21 years of age for consuming alcoholic beverages or older and have proper identification Supervise staff on assigned shift, including but not limited to attendants, and cashiers Handle guest complaints or problems in a prompt and professional manner Train employees to balance and reconcile cash drawers at the end of each shift Prepare and submit accurate paperwork if submitting daily books Perform other duties as assigned by management Required Skills and Qualifications 5
years management experience in a casino or hospitality Proven ability to develop and implement strategies for increasing revenue and profitability Excellent leadership, communication, and customer service skills Strong organizational and time-management skills Ability to work well under pressure and handle multiple tasks simultaneously Preferred Skills and Qualifications 7
years management experience in a casino or hospitality Working knowledge of casino operations and gaming regulations Familiarity with gaming machines and systems Bilingual (English/Spanish) Casino Manager Work Environment Casino managers typically work long hours, including evenings, weekends, and holidays.
They often work more than 40 hours per week.
Many casino managers have irregular schedules and may be on call 24 hours a day.
They may work in shifts, which can include overnight shifts.
Some casino managers travel to other casinos to observe their operations and to meet with other casino managers.
Casino Manager Job Duties Casino managers typically have a wide range of responsibilities, which can include:
Creating and maintaining policies regarding casino operations, including rules regarding dress code, minimum age requirements, and TIPS training Reviewing reports from staff regarding incidents that occurred in the casino or other areas of the establishment during previous shifts Training and supervising staff members to ensure that they are aware of their responsibilities and are able to perform their jobs effectively Ensuring that all employees follow company policy regarding security matters such as surveillance and fire safety procedures Providing support for the management staff member in areas such as accounting, human resources, or marketing Overseeing staff training programs to ensure that all employees are aware of company policies and procedures Maintaining or reporting security equipment such as cameras and motion sensors to ensure that the premises are secure at all times Monitoring the activities of employees to determine whether they are complying with regulations Reviewing incident reports and requesting additional measures if needed to prevent future problems Approving all time cards and time off requests Casino Manager Job Requirements Casino managers typically need to have the following
Qualifications:
Education:
Casino managers typically need a minimum of a high school diploma or GED certificate.
Training &
Experience:
Casino managers typically receive on-the-job training.
This training may include learning the casino's policies and procedures, the casino's computer systems and the casino's cash handling procedures.
The training may also include shadowing a current casino manager for a period of time.
Certifications & Licenses:
Specific certifications allow professionals to grow their skills and demonstrate their qualifications to prospective employers.
Casino managers can earn certifications to gain more practical knowledge of their responsibilities, test their professional skills and further advance their career.
Casino Manager Skills Casino managers need the following skills in order to be successful:
Leadership:
Leadership is the ability to motivate and guide your team to achieve goals.
As a casino manager, you are responsible for the success of your team and the casino as a whole.
Leadership skills are important for motivating your team and ensuring they are performing to their full potential.
Communication:
Communication is the act of conveying information to others.
As a casino manager, you may need to communicate with employees, customers, suppliers and other stakeholders.
Effective communication can help you build trust with others, which can help you lead a team and develop a positive reputation for your casino.
Problem-solving:
Problem-solving is the ability to identify and address issues.
As a casino manager, you may be responsible for overseeing the entire casino, including the casino floor.
This means you may be the first to notice if a machine is malfunctioning or if a customer is having an issue.
Being able to identify and solve problems quickly can help you maintain a positive customer experience and keep your casino running smoothly.
Organization:
Organization is a crucial skill for a casino manager to have, as it allows them to keep track of their team's schedules, employee files and other important documents.
A manager with strong organizational skills can also help their team save time by keeping their office tidy and ensuring they have the resources they need to complete their work.
Customer service:
Customer service is the ability to interact with customers in a friendly and helpful manner.
Managers in the casino industry are often responsible for overseeing the customer service experience of their team.
This includes training employees on how to interact with customers and ensuring they are providing quality service.
#GameonCG Job Type:
Full-time Pay:
$50,000.
00 - $55,000.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Paid time off Vision insurance Schedule:
Day shift Evening shift Weekends as needed Ability to Relocate:
Helena, MT 59601:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
0 Helena, MT Helena, MT Full-time Full-time $50,000 - $55,000 a year $50,000 - $55,000 a year 3 days ago 3 days ago 3 days ago Casino Manager The casino manager is responsible for the day-to-day operations of the casino, including but not limited to, Video Gaming Machines, food and beverage, and security.
The casino manager will work within the casino's budget and ensure that the casino is profitable.
The ideal candidate for this position will have experience managing a casino or a similar business and will have a proven track record of success.
He or she must also be able to effectively communicate with and motivate employees, as well as deal with difficult customers.
They must be open to additional training and/or classes.
Duties & Responsibilities Maintain a positive and professional image for the casino at all times Adhere to all company policies and procedures Maintain knowledge of current promotions, events, and activities taking place in the casino and communicate with all employees Assist guests with questions or concerns in a friendly and courteous manner Monitor gaming areas within state regulations Ensure that all guests are 18 years of age for gaming, 21 years of age for consuming alcoholic beverages or older and have proper identification Supervise staff on assigned shift, including but not limited to attendants, and cashiers Handle guest complaints or problems in a prompt and professional manner Train employees to balance and reconcile cash drawers at the end of each shift Prepare and submit accurate paperwork if submitting daily books Perform other duties as assigned by management Required Skills and Qualifications 5
years management experience in a casino or hospitality Proven ability to develop and implement strategies for increasing revenue and profitability Excellent leadership, communication, and customer service skills Strong organizational and time-management skills Ability to work well under pressure and handle multiple tasks simultaneously Preferred Skills and Qualifications 7
years management experience in a casino or hospitality Working knowledge of casino operations and gaming regulations Familiarity with gaming machines and systems Bilingual (English/Spanish) Casino Manager Work Environment Casino managers typically work long hours, including evenings, weekends, and holidays.
They often work more than 40 hours per week.
Many casino managers have irregular schedules and may be on call 24 hours a day.
They may work in shifts, which can include overnight shifts.
Some casino managers travel to other casinos to observe their operations and to meet with other casino managers.
Casino Manager Job Duties Casino managers typically have a wide range of responsibilities, which can include:
Creating and maintaining policies regarding casino operations, including rules regarding dress code, minimum age requirements, and TIPS training Reviewing reports from staff regarding incidents that occurred in the casino or other areas of the establishment during previous shifts Training and supervising staff members to ensure that they are aware of their responsibilities and are able to perform their jobs effectively Ensuring that all employees follow company policy regarding security matters such as surveillance and fire safety procedures Providing support for the management staff member in areas such as accounting, human resources, or marketing Overseeing staff training programs to ensure that all employees are aware of company policies and procedures Maintaining or reporting security equipment such as cameras and motion sensors to ensure that the premises are secure at all times Monitoring the activities of employees to determine whether they are complying with regulations Reviewing incident reports and requesting additional measures if needed to prevent future problems Approving all time cards and time off requests Casino Manager Job Requirements Casino managers typically need to have the following
Qualifications:
Education:
Casino managers typically need a minimum of a high school diploma or GED certificate.
Training &
Experience:
Casino managers typically receive on-the-job training.
This training may include learning the casino's policies and procedures, the casino's computer systems and the casino's cash handling procedures.
The training may also include shadowing a current casino manager for a period of time.
Certifications & Licenses:
Specific certifications allow professionals to grow their skills and demonstrate their qualifications to prospective employers.
Casino managers can earn certifications to gain more practical knowledge of their responsibilities, test their professional skills and further advance their career.
Casino Manager Skills Casino managers need the following skills in order to be successful:
Leadership:
Leadership is the ability to motivate and guide your team to achieve goals.
As a casino manager, you are responsible for the success of your team and the casino as a whole.
Leadership skills are important for motivating your team and ensuring they are performing to their full potential.
Communication:
Communication is the act of conveying information to others.
As a casino manager, you may need to communicate with employees, customers, suppliers and other stakeholders.
Effective communication can help you build trust with others, which can help you lead a team and develop a positive reputation for your casino.
Problem-solving:
Problem-solving is the ability to identify and address issues.
As a casino manager, you may be responsible for overseeing the entire casino, including the casino floor.
This means you may be the first to notice if a machine is malfunctioning or if a customer is having an issue.
Being able to identify and solve problems quickly can help you maintain a positive customer experience and keep your casino running smoothly.
Organization:
Organization is a crucial skill for a casino manager to have, as it allows them to keep track of their team's schedules, employee files and other important documents.
A manager with strong organizational skills can also help their team save time by keeping their office tidy and ensuring they have the resources they need to complete their work.
Customer service:
Customer service is the ability to interact with customers in a friendly and helpful manner.
Managers in the casino industry are often responsible for overseeing the customer service experience of their team.
This includes training employees on how to interact with customers and ensuring they are providing quality service.
#GameonCG Job Type:
Full-time Pay:
$50,000.
00 - $55,000.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Paid time off Vision insurance Schedule:
Day shift Evening shift Weekends as needed Ability to Relocate:
Helena, MT 59601:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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