Central Intake Specialist
3.
4 Helena, MT Helena, MT Full-time Full-time $24.
55 an hour $24.
55 an hour 6 days ago 6 days ago 6 days ago Central Intake Specialist - (24140656) The Montana Department of Public Health and Human Services (DPHHS) has a career opportunity within the Child and Family Services Division in Helena.
Central Intake (CI) is a child abuse and neglect hotline staffed 24 hours a day, 7 days a week to ensure that allegations of child abuse and neglect received are accurately assessed to ensure the safety of children.
The hotline serves as the central reporting for all allegations of child abuse or neglect in Montana.
Responsibilities of this position include, but not limited to:
gathers information from callers to determine whether statutory criteria for investigation are present, assigns priority response time and routes to applicable reports directly to local offices to ensure identified safety threats are responded to in a timely manner to ensure child safety, and checks and verifies information from multiple data sources to determine additional requirements, including escalated safety factors of the alleged victim and field staff.
Why Join DPHHS Our mission at DPHHS is to serve Montanans in their communities to improve and protect the health, safety, and well-being, and to empower independence.
By joining our department, you will have the opportunity to perform meaningful work in public service to our state and its residents.
The State of Montana's comprehensive benefits package includes healthcare coverage, retirement plans, paid vacation, sick leave, and holidays, work/life balance, and eligibility to participate in the Public Service Loan Forgiveness (PSLF) program.
In addition, DPHHS is the largest state agency with a wide range of advancement opportunities whether you are joining the workforce or have several years of experience.
Qualifications for this Career Opportunity Knowledge of social work practices and principles.
Strong verbal and written communication skills, as well as customer service and interpersonal skills.
Problem solving and decision-making skills.
Ability to handle sensitive and stressful situations.
Meet minimum
Qualifications:
Bachelor's degree in social work, psychology, or related human services field.
One year of human services experience working with children and families.
Other combinations of directly related education and experience may be considered on a case-by-case basis; however, a bachelor's degree is required.
A six-month completed internship with Child Protective Services will be accepted in lieu of the one year required experience.
How to Apply To be considered for a DPHHS position, submit the following required documents with your application on the State of Montana Careers website.
When submitting the required documents, you must check the relevant document box to ensure your attachments are uploaded correctly to your application for this position.
Cover Letter which includes:
Describe how your education and work experience prepared you to be successful in this position.
Resume References Successful applicants will be subject to background checks relevant to the position and must pass reference checks before an offer will be extended.
DPHHS is an equal opportunity employer.
Women, minorities, and people with disabilities are encouraged to apply.
For a copy of the full job description or if you need a reasonable accommodation in the application or hiring process, contact DPHHS Human Resources listed below.
Additional Information This position may be eligible for a statutory $1.
50 an hour base pay increase effective July 1, 2024.
This position is open until filled with frequent screening of applicants.
Applicant Pool Statement:
If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection.
Training Assignment:
This agency may use a training assignment.
Employees in training assignments may be paid below the base pay established by the agency pay rules.
Conditions of the training assignment will be stated in writing at the time of hire.
Salary:
$ 24.
55 - 24.
55 Hourly Telework Eligibility:
Not Telework Eligible Benefits Package Eligibility:
Health Insurance, Paid Leave & Holidays, Retirement Plan Number of Openings:
3 Employee Status:
Regular Schedule:
Full-Time Job Type:
Standard Shift:
Day Job Travel:
No Primary Location:
Helena Agency:
Department of Public Health & Human Services Union:
Montana Federation of Public Employees Posting Date:
Mar 1, 2024, 9:
31:
53 AM Closing Date (based on your computer's timezone):
Apr 26, 2024, 12:
59:
00 AM Required Application Materials:
Cover Letter, Resume, References Contact Name:
Jenny Fowler Contact Email:
email protected Contact Phone:
406-444-4550.
Estimated Salary: $20 to $28 per hour based on qualifications.
4 Helena, MT Helena, MT Full-time Full-time $24.
55 an hour $24.
55 an hour 6 days ago 6 days ago 6 days ago Central Intake Specialist - (24140656) The Montana Department of Public Health and Human Services (DPHHS) has a career opportunity within the Child and Family Services Division in Helena.
Central Intake (CI) is a child abuse and neglect hotline staffed 24 hours a day, 7 days a week to ensure that allegations of child abuse and neglect received are accurately assessed to ensure the safety of children.
The hotline serves as the central reporting for all allegations of child abuse or neglect in Montana.
Responsibilities of this position include, but not limited to:
gathers information from callers to determine whether statutory criteria for investigation are present, assigns priority response time and routes to applicable reports directly to local offices to ensure identified safety threats are responded to in a timely manner to ensure child safety, and checks and verifies information from multiple data sources to determine additional requirements, including escalated safety factors of the alleged victim and field staff.
Why Join DPHHS Our mission at DPHHS is to serve Montanans in their communities to improve and protect the health, safety, and well-being, and to empower independence.
By joining our department, you will have the opportunity to perform meaningful work in public service to our state and its residents.
The State of Montana's comprehensive benefits package includes healthcare coverage, retirement plans, paid vacation, sick leave, and holidays, work/life balance, and eligibility to participate in the Public Service Loan Forgiveness (PSLF) program.
In addition, DPHHS is the largest state agency with a wide range of advancement opportunities whether you are joining the workforce or have several years of experience.
Qualifications for this Career Opportunity Knowledge of social work practices and principles.
Strong verbal and written communication skills, as well as customer service and interpersonal skills.
Problem solving and decision-making skills.
Ability to handle sensitive and stressful situations.
Meet minimum
Qualifications:
Bachelor's degree in social work, psychology, or related human services field.
One year of human services experience working with children and families.
Other combinations of directly related education and experience may be considered on a case-by-case basis; however, a bachelor's degree is required.
A six-month completed internship with Child Protective Services will be accepted in lieu of the one year required experience.
How to Apply To be considered for a DPHHS position, submit the following required documents with your application on the State of Montana Careers website.
When submitting the required documents, you must check the relevant document box to ensure your attachments are uploaded correctly to your application for this position.
Cover Letter which includes:
Describe how your education and work experience prepared you to be successful in this position.
Resume References Successful applicants will be subject to background checks relevant to the position and must pass reference checks before an offer will be extended.
DPHHS is an equal opportunity employer.
Women, minorities, and people with disabilities are encouraged to apply.
For a copy of the full job description or if you need a reasonable accommodation in the application or hiring process, contact DPHHS Human Resources listed below.
Additional Information This position may be eligible for a statutory $1.
50 an hour base pay increase effective July 1, 2024.
This position is open until filled with frequent screening of applicants.
Applicant Pool Statement:
If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection.
Training Assignment:
This agency may use a training assignment.
Employees in training assignments may be paid below the base pay established by the agency pay rules.
Conditions of the training assignment will be stated in writing at the time of hire.
Salary:
$ 24.
55 - 24.
55 Hourly Telework Eligibility:
Not Telework Eligible Benefits Package Eligibility:
Health Insurance, Paid Leave & Holidays, Retirement Plan Number of Openings:
3 Employee Status:
Regular Schedule:
Full-Time Job Type:
Standard Shift:
Day Job Travel:
No Primary Location:
Helena Agency:
Department of Public Health & Human Services Union:
Montana Federation of Public Employees Posting Date:
Mar 1, 2024, 9:
31:
53 AM Closing Date (based on your computer's timezone):
Apr 26, 2024, 12:
59:
00 AM Required Application Materials:
Cover Letter, Resume, References Contact Name:
Jenny Fowler Contact Email:
email protected Contact Phone:
406-444-4550.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
