Patient Service Representative
The Patient Service Representative is responsible for providing exceptional customer service, along with performing patient pre-admission, admission, transfer, and discharge activitiesThe ideal candidate is energetic, flexible, has a positive attitude and above all else, has a passion for patient careIndividuals in this role collect and validate patient insurance information, identification, prepares registration forms, and collects fees as required to coordinate activities for patients to receive careEssential Functions and
Responsibilities:
Ability to interact effectively, and in a supportive manner with persons of all backgrounds Sustain excellent patient interactions using clear communication and problem-solving skills Assess walk-in traffic for potential emergencies Check-in patients at the front desk in perpetration for their appointment with a provider and scan all documents into the patient's chart Assist patients with completion of pre-registration forms, ensuring all items are signed, and medical records are distributed Informs patients of costs of care being providedCollect all fees and apply to patients' chart Collect and record copayments and outstanding balances, and balance cash drawer daily Cover medical records and prior authorizations when needed Communicate efficiently to back-office staff regarding needs of patients Maintain confidentiality of sensitive patient information at all times Answer the phone in a professional manner and follow procedures for routing calls Ensure reception area and waiting rooms are cleanRegularly sanitize counters, surfaces, and reception area items Perform other duties as assigned Requirements and
Qualifications:
Education:
High school graduate or equivalent is requiredCertificate/License:
None
Experience:
A minimum of one (1) year of customer service experience is requiredCommunity Care Partners is an Equal Opportunity Employer (EEO)Other details Job Family Clinic Support Pay Type Hourly Required Education High School Apply Now Recommended Skills Confidentiality Customer Service Health Care Medical Records Passionate Positive Attitude Apply to this job.
Think you're the perfect candidate? Apply on company site $('.
external-apply-email-saved').
on('click', function (event) window.
ExternalApply = window.
open('/interstitial?jobdid=j3s47h6093mjhcgmj6f', 'ExternalApply-j3s47h6093mjhcgmj6f'); ); Estimated Salary: $20 to $28 per hour based on qualifications.
Responsibilities:
Ability to interact effectively, and in a supportive manner with persons of all backgrounds Sustain excellent patient interactions using clear communication and problem-solving skills Assess walk-in traffic for potential emergencies Check-in patients at the front desk in perpetration for their appointment with a provider and scan all documents into the patient's chart Assist patients with completion of pre-registration forms, ensuring all items are signed, and medical records are distributed Informs patients of costs of care being providedCollect all fees and apply to patients' chart Collect and record copayments and outstanding balances, and balance cash drawer daily Cover medical records and prior authorizations when needed Communicate efficiently to back-office staff regarding needs of patients Maintain confidentiality of sensitive patient information at all times Answer the phone in a professional manner and follow procedures for routing calls Ensure reception area and waiting rooms are cleanRegularly sanitize counters, surfaces, and reception area items Perform other duties as assigned Requirements and
Qualifications:
Education:
High school graduate or equivalent is requiredCertificate/License:
None
Experience:
A minimum of one (1) year of customer service experience is requiredCommunity Care Partners is an Equal Opportunity Employer (EEO)Other details Job Family Clinic Support Pay Type Hourly Required Education High School Apply Now Recommended Skills Confidentiality Customer Service Health Care Medical Records Passionate Positive Attitude Apply to this job.
Think you're the perfect candidate? Apply on company site $('.
external-apply-email-saved').
on('click', function (event) window.
ExternalApply = window.
open('/interstitial?jobdid=j3s47h6093mjhcgmj6f', 'ExternalApply-j3s47h6093mjhcgmj6f'); ); Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
